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Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

 
 

All Systems Operational

Core Application Operational
Smartsheet Login Operational
Single Sign On ( Company Credentials ) Operational
Sheets Operational
Forms Operational
Reports Operational
Dashboards Operational
AI Tools Operational
Documents Operational
Attachments Operational
Document Builder Operational
Document Proofing Operational
File Library Operational
Notifications Operational
Email Notifications Operational
In App Notifications Operational
Messaging App Notifications Operational
Conversations Operational
Workflows Operational
In App Workflows Operational
Bridge by Smartsheet Operational
Sharing Operational
Connectors Operational
Data Shuttle Operational
Dynamics Connector Operational
Jira Connector Operational
Salesforce Connector Operational
Tableau Connector Operational
ServiceNow Connector Operational
Advance Capabilities Operational
Calendar Operational
Control Center Operational
Datamesh Operational
Dynamic View Operational
Pivot Operational
WorkApps Operational
DataTable Operational
Apps Operational
Desktop App Operational
Mobile App Operational
Search Operational
Third Party Sign In Operational
Sign in via Google Operational
Sign in via Microsoft Azure AD Operational
Sign in via Apple ID Operational
Resource Management Operational
Resource Management Operational
Smartsheet Resource Views Operational
Digital Asset Management (Brandfolder) Operational
Smartsheet Brandfolder Integration Operational
Core Application Operational
Asset Upload Operational
Asset Upload - SFTP Operational
SmartCDN Operational
Brandguide Operational
Integrations Operational
Insights Operational
Content Automation Platform Operational
Content Automation APIs Operational
Content Automation Rendering Services Operational
Content Automation Templating Operational
Content Automation Integrations Operational
Administration and Audit Operational
Admin Center Operational
Event Reporting API Operational
User and Group Management Operational
Payments & Licensing Operational
Activity Log Operational
Developers and API Operational
REST API Operational
Webhooks Operational
API Access Tokens Operational
Help and Community Operational
Smartsheet Website Operational
Help Center Operational
Community Operational
Marketplace and Solutions Center Operational
Customer Support Portal Operational
In-App Chat Operational
Third Party Integrations Operational
Smartsheet University Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 26, 2026

Sheets in Smartsheet US are failing to load
Resolved - This incident has been resolved.
Aug 26, 11:23 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 26, 09:22 PDT
Identified - We have implemented a fix to mitigate the issue causing sheets in the US Smartsheet instance to fail to load, as well as the impact on Reports, Dashboards, and Premium Apps (Dynamic View, WorkApps, Resource Management, and Control Center). System metrics are currently showing recovery, and our team is actively monitoring the service to ensure full stability. We will post further updates until the incident is fully resolved.
Aug 26, 09:08 PDT
Update - We are continuing to investigate this issue.
Aug 26, 08:47 PDT
Update - We're still investigating an issue where some sheets in the US Smartsheet instance are failing to load. This issue is also impacting Reports and Dashboards, as well as Premium Apps including Dynamic View, WorkApps, and Resource Management. Our team remains fully engaged in addressing the situation. We will continue to provide frequent updates until we reach a monitoring status.
Aug 26, 08:17 PDT
Update - We're still investigating an issue where some sheets in the US Smartsheet instance are failing to load. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.
Aug 26, 07:39 PDT
Investigating - We're investigating an issue where some sheets in the US Smartsheet instance are failing to load. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.
Aug 26, 06:28 PDT

Aug 25, 2026

Intermittent Cell Link and Cross Sheet Reference delays/failures
Resolved - This incident has been resolved.
Aug 25, 17:23 PDT
Monitoring - A fix has been implemented and we are monitoring the service for ensured stability.
Aug 25, 15:23 PDT
Identified - This issue has been identified and a fix is being implemented.
Aug 25, 15:09 PDT
Update - We are still investigating this issue. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.
Aug 25, 14:25 PDT
Investigating - We are investigating delays or failures impacting Cell Links and Cross Sheet References. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.
Aug 25, 13:45 PDT

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

Sheets, Reports, and Workflow Services Are Impacted
Postmortem - Read details
Aug 19, 15:39 PDT
Resolved - This incident has been resolved.
Aug 11, 16:20 PDT
Monitoring - A mitigation is now in place, and we're seeing a strong recovery. We'll continue monitoring closely to confirm the issue is fully resolved.
Aug 11, 14:02 PDT
Update - We're continuing to look into this and are working toward a mitigation that we expect to have in place soon.
Aug 11, 13:26 PDT
Investigating - We are investigating issues with Sheets, Reports, and Workflows. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.
Aug 11, 12:51 PDT

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

Smartsheet Slowness and Timeout Errors
Postmortem - Read details
Aug 20, 10:24 PDT
Resolved - This incident has been resolved.
Jul 30, 10:41 PDT
Update - We are continuing to monitor for any further issues.
Jul 30, 08:42 PDT
Monitoring - We are observing stability being restored for Smartsheet, Premium Apps, Connectors, and API. We are continuing to monitor it closely to confirm full service stability. We will provide an update once resolution is confirmed.
Jul 30, 08:40 PDT
Identified - We have identified the issue responsible for the Smartsheet slowness and timeout issue and are implementing a fix. We will provide frequent updates until we reach a monitoring status.
Jul 30, 08:26 PDT
Investigating - We are investigating slowness and timeout errors in Smartsheet, impacting sheets, premium apps, connectors, and API. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.
Jul 30, 07:54 PDT

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

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