Smartsheet Status
This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.
Update - We identified and fixed an issue that caused assets to move from Folders to the Parent Workspace. Users cannot move affected assets until they are restored to their original locations. We have processed the majority of affected assets, and the customers will see they have been restored to their prior locations. We are continuing to work on restoring the remaining assets to their original locations, and we will provide updates until we reach a monitoring status.
Jun 05, 2026 - 05:34 PDT
Jun 05, 2026 - 05:34 PDT
Update - We identified and fixed an issue that caused assets to move from Folders to the Parent Workspace. Users cannot move affected assets until they are restored to their original locations. We have processed some of the affected assets, and some customers will see they have been restored to their prior locations. We are continuing to work on restoring assets to their original locations, and we will provide updates until we reach a monitoring status.
Jun 05, 2026 - 03:15 PDT
Jun 05, 2026 - 03:15 PDT
Update - We identified and fixed an issue that caused assets to move from Folders to the Parent Workspace. Users cannot move affected assets until they are restored to their original locations. We have processed some of the affected assets, and some customers will see they have been restored to their prior locations. We are continuing to work on restoring assets to their original locations, and we will provide updates until we reach a monitoring status.
Jun 05, 2026 - 01:15 PDT
Jun 05, 2026 - 01:15 PDT
Update - We identified and fixed an issue that caused assets to move from Folders to the Parent Workspace. Users cannot move affected assets until they are restored to their original locations. We have processed some of the affected assets, and some customers will see they have been restored to their prior locations. We are continuing to work on restoring assets to their original locations, and we will provide updates until we reach a monitoring status.
Jun 04, 2026 - 21:15 PDT
Jun 04, 2026 - 21:15 PDT
Update - We identified and fixed an issue that caused assets to move from Folders to the Parent Workspace. Users will be unable to move affected assets until we restore them to their original locations. We have processed some of the affected assets, and some customers will see they have been restored to their prior locations. We continue to work on restoring assets to their original locations, and we will provide updates until we reach a monitoring status.
Jun 04, 2026 - 19:07 PDT
Jun 04, 2026 - 19:07 PDT
Update - We identified the issue responsible for the assets moving from Folders to the Parent Workspace and implemented a fix. Assets that were moved to the Parent Workspace as a result of this issue cannot be moved by users. We have restored some assets to their original locations, and some customers should begin to see assets in the correct folder structure. We are continuing to restore assets to their previous locations. Once assets have been restored to their original location, users will be able to move them. We will provide updates until we reach a monitoring status.
Jun 04, 2026 - 16:01 PDT
Jun 04, 2026 - 16:01 PDT
Update - We identified the issue responsible for the assets moving from Folders to the Parent Workspace and implemented a fix. Assets that were moved to the Parent Workspace as a result of this issue cannot be moved by users. We are continuing to restore assets to their original location, and some customers should begin to see assets in the correct folder structure. Once assets have been restored to their original location, users will be able to move them. We will provide updates until we reach a monitoring status.
Jun 04, 2026 - 14:26 PDT
Jun 04, 2026 - 14:26 PDT
Update - We have identified the issue responsible for the assets moving from Folders to the Parent Workspace and implemented a fix. Currently, assets that were moved as a result of this issue cannot be moved by users. We are continuing to work on restoring assets to their original location, and some customers should begin to see assets restored to their original locations. Once assets have been restored to their original location, users will be able to move them. We will provide updates until we reach a monitoring status.
Jun 04, 2026 - 08:44 PDT
Jun 04, 2026 - 08:44 PDT
Update - We have identified the issue responsible for the assets moving from Folders to the Parent Workspace and implemented a fix. Currently, assets that were moved as a result of this issue cannot be moved by users. We are continuing to work diligently to restore them to their original location. We will provide updates until we reach a monitoring status.
Jun 04, 2026 - 05:25 PDT
Jun 04, 2026 - 05:25 PDT
Update - We have identified the issue responsible for the assets moving from Folders to the Parent Workspace and implemented a fix. Currently, assets that were moved as a result of this issue cannot be moved by users. We are continuing to work diligently to restore them to their original location. We will provide frequent updates until we reach a monitoring status.
Jun 03, 2026 - 19:14 PDT
Jun 03, 2026 - 19:14 PDT
Update - We have identified the issue responsible for the assets moving from Folders to the Parent Workspace and implemented a fix. Currently, assets that were moved as a result of this issue cannot be moved by users. We are continuing to work diligently to restore them to their original location. We will provide frequent updates until we reach a monitoring status.
Jun 03, 2026 - 18:45 PDT
Jun 03, 2026 - 18:45 PDT
Update - We have identified the issue responsible for the assets moving from Folders to the Parent Workspace and implemented a fix. Currently, assets that were moved as a result of this issue cannot be moved by users. We are continuing to work diligently to restore them to their original location. We will provide frequent updates until we reach a monitoring status.
Jun 03, 2026 - 18:16 PDT
Jun 03, 2026 - 18:16 PDT
Update - We have identified the issue responsible for the assets moving from Folders to the Parent Workspace and implemented a fix. Currently, assets that were moved as a result of this issue cannot be moved by users. We are continuing to work diligently to restore them to their original location. We will provide frequent updates until we reach a monitoring status.
Jun 03, 2026 - 17:47 PDT
Jun 03, 2026 - 17:47 PDT
Update - We have identified the issue responsible for the assets moving from Folders to the Parent Workspace and implemented a fix. Currently, assets that were moved as a result of this issue cannot be moved by users, and we are diligently working to restore them to their original location. We will provide frequent updates until we reach a monitoring status.
Jun 03, 2026 - 17:06 PDT
Jun 03, 2026 - 17:06 PDT
Identified - We have identified the issue responsible for the assets moving from Folders to the Parent Workspace and implemented a fix. Currently, assets that were moved as a result of this issue cannot be moved by users, and we are diligently working to restore them to their original location. We will provide frequent updates until we reach a monitoring status.
Jun 03, 2026 - 16:36 PDT
Jun 03, 2026 - 16:36 PDT
Update - We are continuing our investigation into an issue with assets moving from Folders to the Parent Workspace. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.
Jun 03, 2026 - 15:59 PDT
Jun 03, 2026 - 15:59 PDT
Investigating - We are continuing our investigation into an issue with assets moving from Folders to the Parent Workspace. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.
Jun 03, 2026 - 15:26 PDT
Jun 03, 2026 - 15:26 PDT
Update - We are continuing our investigation into an issue with assets moving from Folders to the Parent Workspace. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.
Components: Core App - Sheets, Reports, Dashboards - Degraded
Jun 03, 2026 - 15:16 PDT
Components: Core App - Sheets, Reports, Dashboards - Degraded
Jun 03, 2026 - 15:16 PDT
Identified - We have identified the issue responsible for the assets unexpectedly moved from Folders to the Parent Workspace and implemented a fix. We will provide frequent updates until we reach a monitoring status.
Jun 03, 2026 - 14:41 PDT
Jun 03, 2026 - 14:41 PDT
Update - We are continuing our investigation into an issue with assets moving from Folders to the Parent Workspace. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.
Jun 03, 2026 - 14:10 PDT
Jun 03, 2026 - 14:10 PDT
Investigating - We are investigating an issue with assets moving from Folders to the Parent Workspace. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.
Jun 03, 2026 - 13:28 PDT
Jun 03, 2026 - 13:28 PDT
Core Application
Degraded Performance
Smartsheet Login
Operational
Single Sign On ( Company Credentials )
Operational
Sheets
Degraded Performance
Forms
Operational
Reports
Degraded Performance
Dashboards
Degraded Performance
AI Tools
Operational
Documents
Operational
Attachments
Operational
Document Builder
Operational
Document Proofing
Operational
File Library
Operational
Notifications
Operational
Email Notifications
Operational
In App Notifications
Operational
Messaging App Notifications
Operational
Conversations
Operational
Workflows
Operational
In App Workflows
Operational
Bridge by Smartsheet
Operational
Sharing
Operational
Connectors
Operational
Data Shuttle
Operational
Dynamics Connector
Operational
Jira Connector
Operational
Salesforce Connector
Operational
Tableau Connector
Operational
ServiceNow Connector
Operational
Advance Capabilities
Operational
Calendar
Operational
Control Center
Operational
Datamesh
Operational
Dynamic View
Operational
Pivot
Operational
WorkApps
Operational
DataTable
Operational
Apps
Operational
Desktop App
Operational
Mobile App
Operational
Search
Operational
Third Party Sign In
Operational
Sign in via Google
Operational
Sign in via Microsoft Azure AD
Operational
Sign in via Apple ID
Operational
Resource Management
Operational
Resource Management
Operational
Smartsheet Resource Views
Operational
Digital Asset Management (Brandfolder)
Operational
Smartsheet Brandfolder Integration
Operational
Core Application
Operational
Asset Upload
Operational
Asset Upload - SFTP
Operational
SmartCDN
Operational
Brandguide
Operational
Integrations
Operational
Insights
Operational
Content Automation Platform
Operational
Content Automation APIs
Operational
Content Automation Rendering Services
Operational
Content Automation Templating
Operational
Content Automation Integrations
Operational
Administration and Audit
Operational
Admin Center
Operational
Event Reporting API
Operational
User and Group Management
Operational
Payments & Licensing
Operational
Activity Log
Operational
Developers and API
Operational
REST API
Operational
Webhooks
Operational
API Access Tokens
Operational
Help and Community
Operational
Smartsheet Website
Operational
Help Center
Operational
Community
Operational
Marketplace and Solutions Center
Operational
Customer Support Portal
Operational
In-App Chat
Operational
Third Party Integrations
Operational
Smartsheet University
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance