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Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

 
 
Update - We have identified the issue responsible for the assets moving from Folders to the Parent Workspace and implemented a fix. Currently, assets that were moved as a result of this issue cannot be moved by users. We are continuing to work on restoring assets to their original location, and some customers should begin to see assets restored to their original locations. Once assets have been restored to their original location, users will be able to move them. We will provide updates until we reach a monitoring status.
Jun 04, 2026 - 08:44 PDT
Update - We have identified the issue responsible for the assets moving from Folders to the Parent Workspace and implemented a fix. Currently, assets that were moved as a result of this issue cannot be moved by users. We are continuing to work diligently to restore them to their original location. We will provide updates until we reach a monitoring status.
Jun 04, 2026 - 05:25 PDT
Update - We have identified the issue responsible for the assets moving from Folders to the Parent Workspace and implemented a fix. Currently, assets that were moved as a result of this issue cannot be moved by users. We are continuing to work diligently to restore them to their original location. We will provide frequent updates until we reach a monitoring status.
Jun 03, 2026 - 19:14 PDT
Update - We have identified the issue responsible for the assets moving from Folders to the Parent Workspace and implemented a fix. Currently, assets that were moved as a result of this issue cannot be moved by users. We are continuing to work diligently to restore them to their original location. We will provide frequent updates until we reach a monitoring status.
Jun 03, 2026 - 18:45 PDT
Update - We have identified the issue responsible for the assets moving from Folders to the Parent Workspace and implemented a fix. Currently, assets that were moved as a result of this issue cannot be moved by users. We are continuing to work diligently to restore them to their original location. We will provide frequent updates until we reach a monitoring status.
Jun 03, 2026 - 18:16 PDT
Update - We have identified the issue responsible for the assets moving from Folders to the Parent Workspace and implemented a fix. Currently, assets that were moved as a result of this issue cannot be moved by users. We are continuing to work diligently to restore them to their original location. We will provide frequent updates until we reach a monitoring status.
Jun 03, 2026 - 17:47 PDT
Update - We have identified the issue responsible for the assets moving from Folders to the Parent Workspace and implemented a fix. Currently, assets that were moved as a result of this issue cannot be moved by users, and we are diligently working to restore them to their original location. We will provide frequent updates until we reach a monitoring status.
Jun 03, 2026 - 17:06 PDT
Identified - We have identified the issue responsible for the assets moving from Folders to the Parent Workspace and implemented a fix. Currently, assets that were moved as a result of this issue cannot be moved by users, and we are diligently working to restore them to their original location. We will provide frequent updates until we reach a monitoring status.
Jun 03, 2026 - 16:36 PDT
Update - We are continuing our investigation into an issue with assets moving from Folders to the Parent Workspace. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.
Jun 03, 2026 - 15:59 PDT
Investigating - We are continuing our investigation into an issue with assets moving from Folders to the Parent Workspace. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.
Jun 03, 2026 - 15:26 PDT
Update - We are continuing our investigation into an issue with assets moving from Folders to the Parent Workspace. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.
Components: Core App - Sheets, Reports, Dashboards - Degraded

Jun 03, 2026 - 15:16 PDT
Identified - We have identified the issue responsible for the assets unexpectedly moved from Folders to the Parent Workspace and implemented a fix. We will provide frequent updates until we reach a monitoring status.
Jun 03, 2026 - 14:41 PDT
Update - We are continuing our investigation into an issue with assets moving from Folders to the Parent Workspace. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.
Jun 03, 2026 - 14:10 PDT
Investigating - We are investigating an issue with assets moving from Folders to the Parent Workspace. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.
Jun 03, 2026 - 13:28 PDT
Core Application Degraded Performance
Smartsheet Login Operational
Single Sign On ( Company Credentials ) Operational
Sheets Degraded Performance
Forms Operational
Reports Degraded Performance
Dashboards Degraded Performance
AI Tools Operational
Documents Operational
Attachments Operational
Document Builder Operational
Document Proofing Operational
File Library Operational
Notifications Operational
Email Notifications Operational
In App Notifications Operational
Messaging App Notifications Operational
Conversations Operational
Workflows Operational
In App Workflows Operational
Bridge by Smartsheet Operational
Sharing Operational
Connectors Operational
Data Shuttle Operational
Dynamics Connector Operational
Jira Connector Operational
Salesforce Connector Operational
Tableau Connector Operational
ServiceNow Connector Operational
Advance Capabilities Operational
Calendar Operational
Control Center Operational
Datamesh Operational
Dynamic View Operational
Pivot Operational
WorkApps Operational
DataTable Operational
Apps Operational
Desktop App Operational
Mobile App Operational
Search Operational
Third Party Sign In Operational
Sign in via Google Operational
Sign in via Microsoft Azure AD Operational
Sign in via Apple ID Operational
Resource Management Operational
Resource Management Operational
Smartsheet Resource Views Operational
Digital Asset Management (Brandfolder) Operational
Smartsheet Brandfolder Integration Operational
Core Application Operational
Asset Upload Operational
Asset Upload - SFTP Operational
SmartCDN Operational
Brandguide Operational
Integrations Operational
Insights Operational
Content Automation Platform Operational
Content Automation APIs Operational
Content Automation Rendering Services Operational
Content Automation Templating Operational
Content Automation Integrations Operational
Administration and Audit Operational
Admin Center Operational
Event Reporting API Operational
User and Group Management Operational
Payments & Licensing Operational
Activity Log Operational
Developers and API Operational
REST API Operational
Webhooks Operational
API Access Tokens Operational
Help and Community Operational
Smartsheet Website Operational
Help Center Operational
Community Operational
Marketplace and Solutions Center Operational
Customer Support Portal Operational
In-App Chat Operational
Third Party Integrations Operational
Smartsheet University Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 4, 2026

Unresolved incident: Investigating assets unexpectedly moved from Folders to the Parent Workspace.

Jun 3, 2026
Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026
Resolved - This incident has been resolved.
May 27, 17:51 PDT
Update - We are continuing to monitor for any further issues.
May 27, 13:39 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 27, 13:37 PDT
Investigating - We are currently investigating reports of sheets failing to open and displaying the error "We're having trouble reaching Smartsheet right now." Our team is actively working to resolve the issue and will provide frequent updates until we reach a monitoring status.
May 27, 10:50 PDT
May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.