Postmortem -
Read details
Jun 13, 08:13 PDT
Resolved -
This incident has been resolved.
Jun 12, 16:21 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 12, 14:18 PDT
Update -
Google Cloud's incident is resolving, and we're seeing our capabilities recover. Brandfolder is currently processing its queue of uploads.
Jun 12, 14:06 PDT
Update -
Google Cloud's incident is resolving, and we're seeing our capabilities recover. Brandfolder is currently processing its queue of uploads.
Jun 12, 14:04 PDT
Identified -
The issue has been identified and a fix is being implemented.
Jun 12, 13:11 PDT
Update -
We are continuing to investigate this issue.
Jun 12, 13:02 PDT
Update -
We are continuing to investigate this issue.
Jun 12, 12:08 PDT
Investigating -
Smartsheet customers may encounter errors when attempting to upload, download, or process files using Brandfolder and File Library. Other Google-integrated features, including reCAPTCHA for login and Google Drive uploads, might also experience increased latency or error rates. Our operations team is actively monitoring the situation. We apologize for the inconvenience.
https://status.cloud.google.com/
Jun 12, 11:54 PDT