Smartsheet Status
This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.
Salesforce connector is experiencing intermittent issues
Incident
Report for Smartsheet
Resolved
The Salesforce Connector and Customer Support Portal functionality have been fully restored and are operating normally. The incident is now resolved.
Update
We are observing continued stability for the Salesforce Connector and Customer Support Portal. We will continue to monitor it closely to confirm full service stability. We will provide frequent updates until we reach a resolved status.
Update
We are observing stability being restored for the Salesforce Connector and creating Support Cases through the Customer Support Portal. We are continuing to monitor it closely to confirm full service stability. We will provide frequent updates until we reach a resolved status.
Monitoring
A fix rollout is in progress. We will continue to provide updates as we monitor impact.
Identified
This issue has been identified and a fix is being implemented in coordination with our partners.
Investigating
We are currently investigating this issue. Services related to Support ticket creation may also expericence issues.
Our team is actively working on a resolution and will share updates until the issue reaches monitoring status.
Our team is actively working on a resolution and will share updates until the issue reaches monitoring status.
This incident affected: Connectors (Salesforce Connector) and Help and Community (Customer Support Portal).