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On May 27, 2025, at 9:50 AM PDT, some users experienced issues loading sheets or logging into Smartsheet. An issue with a temporary database table was identified and quickly addressed, restoring affected services by approximately 11:10 AM PDT.
Posted May 28, 2025 - 07:28 PDT
Resolved
This incident has been resolved.
Posted May 27, 2025 - 13:42 PDT
Monitoring
We've identified an issue affecting access to Smartsheet and are beginning to see signs of recovery. Our team is actively investigating the root cause to ensure full stability.
Posted May 27, 2025 - 11:23 PDT
Investigating
We are currently investigating reports of intermittent access to Smartsheet. Users may experience difficulty logging in or accessing features.
Posted May 27, 2025 - 11:03 PDT
This incident affected: Core Application (Smartsheet Login, Sheets).
