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We are continuing to investigate an issue with our Support Chatbot service provider.
Posted Jan 17, 2025 - 11:04 PST
Investigating
We received some customer reports of the in-app Contact Support chat showing a delay in responding. For immediate help, please navigate to https://help.smartsheet.com/contact to submit a case.
Posted Jan 17, 2025 - 10:26 PST
This incident affected: Help and Community (In-App Chat).
