This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.
The outage is resolved, and new update and approval requests are processing normally. A small delay may persist while backlogged requests from the past two hours finish processing.
Posted Oct 01, 2026 - 13:14 PDT
Update
The initial root cause of the issue has been identified and is now resolved. We are working through a backlog of update and approval workflow creations so there may continue to be a delay in delivery.
Posted Oct 01, 2026 - 12:49 PDT
Update
We are continuing to work on a fix for this issue.
Posted Oct 01, 2026 - 11:20 PDT
Identified
We have identified issues impacting both automated and manual approval workflows. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.
Posted Oct 01, 2026 - 10:03 PDT
This incident affects: Workflows (In App Workflows).
