This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.
Starting at approximately 1:44 AM PT on July 15, 2026, some customers may have experienced errors when performing actions that rely on Smartsheet's authorization checks, such as access checks on assets. This was caused by a temporary issue during a routine system update that briefly caused a portion of requests to be directed to an unavailable part of our infrastructure.
During this period, affected requests may have failed. The issue was identified and corrected, and normal operation was restored.
Posted Jul 16, 2026 - 18:22 PDT
Resolved
This incident has been resolved.
Posted Jul 15, 2026 - 02:55 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 15, 2026 - 02:44 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted Jul 15, 2026 - 02:38 PDT
Investigating
We are currently investigating an issue preventing Smartsheet US from successfully loading. Attempts to log in to Smartsheet US or access items may result in loading screens that do not complete. We will provide an update in 30 minutes.
Posted Jul 15, 2026 - 02:23 PDT
This incident affected: Core Application (Smartsheet Login, Single Sign On ( Company Credentials ), Sheets, Forms, Reports, Dashboards).
